Shipping Policy

At lanavapesgonline.com, we provide efficient and reliable delivery services across Singapore, ensuring your orders arrive safely and at your preferred timing.

1. Delivery Time Slots

To accommodate your schedule, you can select from the following three convenient delivery windows when placing your order:

• Slot 1: 1:00 PM – 3:00 PM

• Slot 2: 6:00 PM – 9:00 PM

• Slot 3: 8:00 PM – 12:00 AM (Midnight)

2. Delivery Arrangements & Scheduling

To ensure the fastest possible dispatch, please confirm your preferred delivery time slot directly with the same WhatsApp customer service representative who assisted you with your order. This enables our team to coordinate seamlessly with our local couriers for a smooth delivery.

3. Live Tracking & Support

• Real-time Updates: For live tracking updates on your delivery or to request an urgent change of shipping address, please reach out to us directly via WhatsApp.

• Urgent Matters: We strongly discourage using email for delivery-related or urgent inquiries, as it may result in processing delays.